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Meet the Patient Advisory Group (PAG)

Read all about how the current members of the PPLG came to be involved, what they've been working on, what the best parts of being a member of the group is and why you should get involved too.

Linda Samuels

Linda Samuels is a founder member of the PPLG and during the past eight years she has been actively involved in most aspects of the group’s work, from inputting views on the SCoR’s response to the Francis Report, to working closely with internal and external boards and groups.

“My involvement with the group began in 2007 when I responded to an advert in a national newspaper. My background is education but I had been involved in my local primary care trust and have always taken an interest in healthcare. Like many people, I’d had x-rays so I thought ‘why not?’ and applied to become a member,” says Linda.

Alongside other members of the group, Linda contributes to working groups and inputs into both SCoR and national guidance. She sat on the National Radiotherapy Implementation Group and has been an influential member of the National Cancer Action Team. The group was also instrumental in bringing about the National Radiotherapy Patient Experience Survey and responded to the new NHS cancer strategy – the Five Year Forward View.

Linda also brings her lay experience to the College Board of Trustees and the Approval and Accreditation Board. She is also an ISAS assessor.

However, Linda admits that in the very beginning she had to find her feet: “Being a lay person, I was always quite shy and wary about putting my point of view across. But I soon realised that people really value your opinion. Certainly in this organisation, I never detected tokenism of any kind. You feel really valued and it’s clear that people do want to know your opinion, in the genuine belief that the experience of patients will be much better as a result of hearing it.”

She adds: “We respond to what’s asked of us really well and we work effectively together, but we’d like to get much more involved in project work and develop.”

Linda says it’s extremely satisfying to be a part of the big picture that is patient care: “I think the most satisfying piece of work I’ve been involved in recently was the Radiotherapy Patient Experience Survey. It was so well received and had a really high response rate. It has been very important too and hopefully departments have taken the results on board.”

Linda’s advice to those who may be considering applying to become a PPLG member is clear:

“I’d say to anyone – get involved! And the more you get involved, the more you get out of it. I’ve met many incredible people and seen some of the vast amounts of work that goes on. It really makes you appreciate what is done for the patient and gives you a small but not insignificant insight into the NHS. It’s incredibly enjoyable.”

Philip Plant

Philip Plant is the Chair of the PPLG.

He became involved after suffering a period of ill-health during which he came into repeated contact with diagnostic radiographers, and it left a lasting impression on him. “My experience was nothing but positive,” he says.  

“We’re currently a group of six lay members and we would like to grow our numbers.

“Membership is open to anyone and we meet two or three times a year, with expenses covered by the College. We also keep in touch electronically,” he adds.

Philip explains that being a part of the PPLG is more than just turning up, having a voice is important: “From the PPLG perspective it is important that we are more than a ’tick box’ and that we understand radiographers and the environment in which they work so that we can provide credible and genuine support,” he says.

Philip touches on some of the important work done by the PPLG since he’s been a part of the group. “We are supported by SCoR officers and work closely with them on a broad range of projects and professional issues.

“One of the pieces of work we were involved in was the Radiotherapy Patient Experience Survey – an excellent piece of work that made a difference to patient care.

“We also share our insights and views with SCoR working groups, boards and other organisations.

"It’s both fascinating and very rewarding to know that as a lay person you can get involved and help in the delivery of great patient care.”


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